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Thank you for your comments…
August 17th, 2008 in Random musings
A big thank you to everyone who has corresponded with us and taken the time to send us feedback and comments.
I thought it would be a great idea to share a recent e-mail we received by Mr. C (thanks C!). Attached below is our response to him as well as to anyone else who may have questions about Vawch.
—- E-mail from Mr. C —-
Wanted to start by saying, I love the idea of Vawch and seems like a great way to offer the recruitment benefits to the general population and leverage on the power of referrals. Likewise, the site is great to use.
That said, I am a little concerned about a few things and I was wondering if you could help explain them before I start more seriously using the site:
1) No Contact Number: Why is there no contact phone number for the company?
2) All founders are referred to by letters: Why are all the blog posts by founders referred to only by letters? If Vawch was formed by experienced professionals in the field, why isn’t more info / background given about the people involved?
3) No physical office per-say: a friend of mine recently stopped by Far East and noticed that there is an office on the 13th floor but it is blacked out and there is no way to talk with a secretary or representative.
Sorry for all the probing questions, but would really like to get a hold on things before actively using Vawch. Likewise, I think filling in the missing info on the site could definitely boost the image of the site and Vawch as a reliable company.
Thanks again and hope this message finds you well,
Sincerely, C
—- Our response to Mr. C —-
Hi C:
Thank you for your email and raising your concerns.
We are a new startup and thus in a rush to get the product out have missed out on a few things:
1) Phone number - we will put this out shortly as we just got a phone line installed. (We’ve put it on our website since receiving Mr C.’s comments)
2) As we were in stealth mode this past month (so as not to raise the ire of traditional headhunters who have been asking about us) we were more careful in identifying ourselves. However, we have always communicated with members who provided feedback or applied to our jobs directly. Please feel free to contact us at this address. We will soon put a more detailed profile and introduce ourselves to our blog readers. A lot of the current members are people within our social networks and so they know who we are.
3) We are currently running out of a virtual office as we do not yet want to invest in a permanent space until we get things up and running. Hopefully we will be able to rent a space once we get a bit more traction. We have been officially up and running for about a month now.
Thanks for your comments. Do not hesitate to contact me again or my partner if you have any concerns. Any additional feedback will be great as well.
Ben and Kart